Last night I was traveling home from facilitating an all day Leadership Workshop. As I reflected back over the trip I thought: What a privilege! I get to be a part of a process of helping group members push past their comfort zones to do the hard work of becoming an authentic team. Yes, I said the…
Giving Away Your Power … It’s In The Bag! Over the years I have had my fair share of “memorable” experiences especially when it comes to traveling and airline security. Â Being dark complected and having a shaved head, I have on more than one occasion found myself in the “randomly” selected security line with…
Monday of this week I sent an audio CD on managing your energy via the U.S. Post Office to one of my clients. Tuesday, I found the same envelope that had I dropped off at the post office the previous day in my mail box with a stamp on it that read “Returned For 43…
I’m Sick! Approximately 14 months ago I had a routine physical. It’s now over a year later and I am still trying to get the insurance company (Aetna) the lab (Sonora Quest) and the doctors office to cover the cost of the blood work on a routine physical examination which is included in my plan.…
How Do You Respond To Your Constituents (Customers)? Elected officials like Sales Professionals some times forget who their customer’s are … Recently I received an email from my favorite Phoenix City Councilman Sal DiCiccio asking for support on a local bill that would force the local Phoenix government to be more efficient in spending our…
Work Life Balance: All Work and No Play … I’m sure most people have seen the 1980 film by Stanley Kubrick entitled, The Shining. The story, written by Stephen King, is a psychological thriller about a writer who takes his family to an isolated hotel to be the caretaker in the off season. It will…
A lot of salespeople think they need to “sell” themselves. When your focusing on selling yourself your focus tends is on “you” instead of the customer. STOP TRYING TO SELL YOURSELF AND FOCUS ON WHAT YOUR CUSTOMER NEEDS! By the way … your customer doesn’t need you selling them anything! What they need is: A…
Today I was trying to order a DVD Television series set from a large online retailer. While I was searching to see if they had it, the computer automatically filled in the title and the category of Movies and Television. Perfect!!! Just what I’m looking for, so I clicked on it and up came 3…
A Golden Rule of Selling – Don’t strike out with your customers by making your pitch all about YOU! Over the last week I have received 15 unsolicited emails, yes that’s 15 with a capital F, from a company called Fast Pitch Network. Below is some of the text: Invitation to Join the Fast Pitch…
In this time of political correctness and over sensitivity I wonder if occasionally you just have to call ’em how you see ’em. So in an effort to not put “lipstick on a pig” I will share with you “the whole pig and nothing but the pig.” It is amazing that in this time where…